Career Opportunities with Pine Street Inn Inc

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Veteran's Triage Clinician, 18-251

Department: Emergency Services
Office: 444 Harrison Avenue
Location: Boston, MA
Position Type: Clinicians
Hours/Shift: Morning - First Shift
Employee Type:: Regular Full-time


SCHEDULE:  40 hours, Monday to Friday, 10:30am - 7:00pm.  This position may include nights, mornings, weekends and on call



The VTC will assess veterans entering shelter at PSI and immediately assess to quickly identify their needs and resources in order to determine all types of housing pathways including but not limited to shelter diversion, SSVF, VASH, Hartford Street low barrier housing for Veterans, Safe Havens, RRH, recovery housing, shared living and PSH. Every Veteran will be assisted in obtaining all benefits, entitlements and services needed to support community-based stability. The VTC will play a vital role in working with individuals whose mental illness, substance use, or trauma history present additional barriers to their housing. The Clinician will conduct bio-psych-social assessments and provide immediate referral services. The VTC will work with guests to develop a Safe Placement and Stability plan. These services could include, but are not limited to, safety planning, connection to medication resources, assisting a guest in accessing detox, recovery services and other stabilization services as needed. Once the clinician and the guest have established a Safe Placement and stability plan, the VTC will participate in warm hand offs to internal and external providers.


The VTC will also work with community providers of health and behavioral health and veteranís services to coordinate care plans, which do not rely on emergency shelter when other more appropriate medical and behavioral health services should be explored and utilized. The VTC will work within a best practice framework of Harm Reduction, Motivational Interviewing and Trauma-informed Care and, whenever possible, will provide support toward family reunification and mitigating barriers to securing alternative options for safe housing.



  • Masterís degree in Social Work or related field

  • Ability to obtain LICSW or LMHC

  • A valid Massachusetts Driverís License in good standing
  • Minimum of three (3) years direct care experience providing clinical services, including assessment and referral, crisis intervention and stabilization, individual and group treatment, to adults with mental illness and addictive disorders

  • Knowledge, understanding and application of Motivational Interviewing, Trauma-Informed Care and Stage of Care work

  • Knowledge of and strong commitment to harm reduction philosophy, principles and practices

  • Knowledge of crisis intervention and stabilization

  • Awareness of, and commitment to, self-care strategies, practices and support

  • Ability to consult about psychiatric issues with professional and non-professional staff

  • Strong computer skills including familiarity with management information systems or database programs
  • Ability to respond quickly to crisis

  • Ability to access public transportation

  • Ability to access different building locations and program sites

  • Ability to sit for long periods of time and use computer, calculator, fax, copier and other office equipment

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