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Relief Counselor, 17-199

Department: Veterans Services
Office: Grove St
Location: Chelsea, MA
Position Type: Direct Care
Hours/Shift: Hours Vary
Employee Type:: Relief

REQ. #17-199


LOCATION: 8 Grove Street, Chelsea, MA

                 Travel may be required if needed in various Boston neighborhoods and surrounding Cities 

SCHEDULE: On call as needed 



The Relief Counselor will assist the Veterans to access the services we provide, particularly those relating to food, clothing, medical care, and      referral needs, as well as ensuring their safety and security. Daily tasks will include: answering phones, recording appropriate log notes, receive and route Veterans’ messages. Respond to e-mail communications in an appropriate timely fashion.  Actively participate in trainings that are required by all Pine Street Inn direct care staff.  At all times counselors are required to treat all residents/guests/program participants fairly, with respect and dignity. At all times counselors are required to appear alert and approachable.



  •  High school diploma OR equivalent certification with 6 months of experience working with persons who are mentally ill
  •  Minimum of one (1) year of experience in Human Services environment
  •  Basic computer knowledge and data entry skills
  •  Ability to communicate verbally and by written means
  •  Ability to stand for long periods of time
  •  Ability to stretch, bend, and lift 50 lbs.
  •  Ability to assist residents up and down stairs during difficult/emergency situations
  •  Ability to respond safely and quickly to emergency situations

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